![]() ![]() b e sure to enter your card number into our automated phone system" then i can tell they got your account flagged on fraud, all you need to do is call the representitive on the back of your card cause if you calling the fraud team directly they wont answer and always got autamated system said get technical issues, so just call the number on the back of your card and let em now that you cant check spending power and it said like that, the customer call will talk with back line to the fraud team and they will connect you to them, and after that just information verification, after you finish your verification all should be good, i didnt get any onetime verification anymore everytime i logged in on remembered device. I just fixed this recently, so its probably because of fraud flag on your account, but im not sure on your case, you can try to check your spending power, if its said "we need to verify information on your account, please call the number on the back of your card. Else they have to update the OTP everytime to keep the account updated in product. ![]() If customer has option to disable OTP in FI website, request them to disable. ![]() IMO, If you want to be as much safe you can, answer is NO. Its annoying and not as seemless as before but its better from a security perspective. There is no option to bypass OTP in our product for this FI. Mint seems have found a way to accommodate 2FA where you end up needing to explicitly grant access everytime you login. We could see that accounts balance and transactions are updating fine when customer updates OTP in product. User action requirement - OTP to be entered in productĪccounts are not updating automatically due to OTP prompt. Here are some progress notes Mint Support shared with me:Īccount not updating without updating credentials They are aware and still working on it I'm guessing they're waiting on AmEx to update authentication options on their end, since they're both the identity provider and data source for the connection to Mint. Just chatted with Mint support via this link and sent them the link to this reddit post. ***WORKAROUND: Disable AmEx Two-Step Verification (if comfortable doing so)*** , the customer call will talk with back line to the f raud team and they will connect you to them in a minute after, and after that just information verification, after you finish your verification all should be good, i didnt get any onetime verification anymore everytime i logged in on remembered device. be sure to enter your card number into our automated phone system" then i can tell they got your account flagged on fraud, all you need to do is call the representitive on the back of your card cause if you calling the fraud team directly they wont answer and always got autamated system said get technical issues, so just call the number on the back of your card and let em now that you cant check spending power and it said like that 1. I just fixed this recently, so its probably because of fraud flag on your account, but im not sure on your case, you can try to check your spending power, if its said 1."we need to verify information on your account, please call the number on the back of your card. ![]()
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